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The study ranked different concerns customers had and proposed potential ways to increase revenue ( https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1496893817450-1VZDHK20TO5B636JJ2MY/IMG_4272.PNG Writing - IAPs: The Good, The Bad, and The Dark - Purchasing cardpack with currency earned in-game https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1496893816550-8DG9L7GHN5VVZ7X6L8FK/IMG_4273.PNG Writing - IAPs: The Good, The Bad, and The Dark - Purchasing cardpack with real money https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1496893820006-YOSCYCDR6S0F18IJC76K/IMG_4274.PNG Writing - IAPs: The Good, The Bad, and The Dark - The "more information" screen after clicking circular information button https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1496887796642-0DKTDWPMER990TCW87TA/image-asset.png Writing - IAPs: The Good, The Bad, and The Dark PUNCH THE PAIN AWAY Punch quest is a mobile game designed with an IAP-based revnue model in mind. 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all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/186d4d50-2a7d-46b4-96ce-99802311b8f7/Screen+Shot+2024-05-01+at+3.17.41+AM.png Pfizer DMP - The client readily accepted the re-design with minimal changes. The client readily accepted the re-design with minimal changes. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/b5533ff5-fc83-439b-8195-2826370edc6a/Group+1.jpg Pfizer DMP - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/57c104ef-1a09-4e68-ab58-42f9396550a0/Group+4.jpg Pfizer DMP - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/7926ca75-54d3-438d-abce-bb8c2037565a/Screenshot+2025-01-31+at+2.57.35+AM.png Pfizer DMP - List of Roles Our timeline did not give us time to create detailed, graphic personas. We utilized the interview findings and stakeholder We also asked the client to provide us with a list of the entirety of the system’s user’s roles and continued regular stakeholder interviews to ensure we understood their flows. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/bd377eaa-f291-4c9e-ae8c-a2d80108d878/1+user+research.png Pfizer DMP - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/77582b83-95e1-4c7f-a011-1083b1296289/19-FEB-2021_DMP_User_Flows_Page_4.jpg Pfizer DMP - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/67316828-9c10-4b40-9c0e-c42fbe02ce20/Screenshot+2025-01-31+at+3.38.04+AM.png Pfizer DMP - Make it stand out First iteration of the Site map https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/a6400845-c5cb-42ca-b934-e3323e9f3af4/Screenshot+2025-01-31+at+3.25.52+AM.png Pfizer DMP - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/307b0f22-aac8-4efb-9bee-409c09e22bde/19-FEB-2021_DMP_User_Flows_Page_3.jpg Pfizer DMP - Make it stand out Whatever it is, the way you tell your story online can make all the difference. http://www.joshuawulbertux.com/hcd daily 0.75 2025-02-24 https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/e79ddf28-ae47-4881-b1aa-e6cbde9a3adb/Screen+Shot+2024-05-01+at+8.08.09+AM.png HCD - While it may look simple, there were many scenarios that had to be accounted for. This prototype ended around 100 screens. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719350132628-3K4G53RTKV0LKKER0YCI/design+2.JPG HCD https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719350132637-FIF4B2IDR4SVKE7WB6UA/design+1.JPG HCD https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/cf01746a-9d13-4a69-899d-0adddc951d7a/personz+copy.jpg HCD - One of 6 personas created for this phase - Adriano Adrian is a hiring manager https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/6dcf4a55-585f-46d9-9201-627fc0b8dbff/layout+1.JPG HCD - To speed up the design work, I helped make multiple design templates to guide the design team. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719350257316-JJBRSFVTG7EODC1MHSK7/Capture.JPG HCD https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719350275790-ZX7LXDGZ3Z0CKL4S47U9/Capture+closeup.JPG HCD https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719350257336-ZUZZSWE6DM9XFXY6BI6T/Capture+2.JPG HCD https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719350279120-TFP1K2SH9UEMBIXKC5GJ/Capture+2+closeup.JPG HCD https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719350258204-J3KZXPBEC0MR6UWQYDDJ/Capture+3.JPG HCD https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719350282433-65OFRRTLO978MXML1M1K/Capture+3+closeup.JPG HCD https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/2890a5ad-9717-4ba6-accd-8a5950c8324b/Screenshot+2025-02-24+at+1.49.02+AM.png HCD - Persona 4 - Ana Ana is the new joiner’s buddy http://www.joshuawulbertux.com/mbr daily 0.75 2025-02-24 https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/ee461fa7-dc49-43d3-b0a8-e6d177fd6b19/site+map.png Cisco MBR - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/2be01d80-f478-498f-95b8-06d215bff16c/Screen+Shot+2023-01-06+at+2.54.25+PM+copy.jpg Cisco MBR - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/22a66bb4-0d24-429e-a8db-f052eb44d20a/existing.png Cisco MBR - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/ee729339-d6d4-4547-ac2c-18abffd4642e/Screen+Shot+2023-01-06+at+8.28.45+AM.png Cisco MBR - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/67ff9b66-e2fb-4292-aa9b-ab21c2ae421e/439848601_970457107951628_5672905667935732119_n.jpg Cisco MBR - Make it stand out Whatever it is, the way you tell your story online can make all the difference. http://www.joshuawulbertux.com/paet daily 0.75 2025-01-26 https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1737872508174-TIO0SQRSDEKBKS08KRUO/Screenshot_26-1-2025_61611_genaes.pfizersafetyreporting.com.jpeg Pfizer AE https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1737872509955-9BJ1N1TZ88EGO576POH3/Screenshot_26-1-2025_61823_genaes.pfizersafetyreporting.com.jpeg Pfizer AE https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1737872510531-PPU3B6746WP7OO785HYA/Screenshot_26-1-2025_61850_genaes.pfizersafetyreporting.com.jpeg Pfizer AE https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1737872511385-HQB33MQTVOBMISKI01JK/Screenshot_26-1-2025_62023_genaes.pfizersafetyreporting.com.jpeg Pfizer AE https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1737872512056-LCGU7HR228067VZJV7KL/Screenshot_26-1-2025_62117_genaes.pfizersafetyreporting.com.jpeg Pfizer AE https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/9ad97687-6fc3-451d-ba0a-7b8f3236909d/Screen+Shot+2024-05-01+at+7.13.29+AM.png Pfizer AE - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/86b28f4a-a54a-4298-8605-a25546186a2a/Screen+Shot+2024-05-01+at+6.45.12+AM.png Pfizer AE - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/7285c444-ee0b-4b7b-87d1-936ac8735a96/Screen+Shot+2024-05-01+at+6.57.32+AM.png Pfizer AE - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1714564920773-13MEI5OARZJ8UK1PDPJ3/phase+2.png Pfizer AE https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1714564933376-M2W8F6ZJTL3MD04YQGCM/Screen+Shot+2024-05-01+at+6.54.41+AM.png Pfizer AE https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1737872601623-APOE9BYM4NM8GJRUYK3O/Screenshot_26-1-2025_61823_genaes.pfizersafetyreporting.com.jpeg Pfizer AE https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/18d2e4fb-ac43-484d-b094-6bcd6ca1a65a/Screen+Shot+2024-05-01+at+7.07.43+AM.png Pfizer AE - RDM Quality Award Whatever it is, the way you tell your story online can make all the difference. http://www.joshuawulbertux.com/cigna daily 0.75 2025-02-24 https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719417817414-A45XBSE68Z04ZC49S7ZD/contract%252Balerts%252B1.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719354600776-EOQW5JIB8H9I7U243NCS/contract%2Balerts%2B2.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719354629610-LFMU4EY31Q4K0VZL4N62/contract%2Balerts%2B3.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719354664911-5J2D4J060QIZY33K9Q5W/contract%2Balerts%2Bmultiplel.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719354712724-3QS0ENLG9WS6CB1AJPFQ/contract%2Bmanagement%2B1.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719414064487-IA6GJKOZ2JYKZV4AU3GT/network%2Btab%2B3.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719414117208-4N7XHMM86W0I0BIVCIUV/network%2Btabs%2B2.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719414169209-OO5TG4EVVNQC5MBL7MF9/network%2Btab%2B1.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719414193111-KUGCJU5J6K4ZVLTIDP0J/network%2Btab%2B4.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719414219140-2E842651POCZGFR4EITI/network%2Btabs%2B7.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719417745602-1M7CLZHPL0AZ97M9QDKW/network%2Btab%2B5%2B%2528remember%2Bfirst%2B4%2Bare%2Bone%2Bcolumb%2Bor%2Bflow%2Band%2B1%2Bapplis%2Bto%2B4%2Band%2Bup%2529.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719417752212-BE9HS5LOPJQQMH4MDP2D/network%2Btabs%2B8.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719417779705-T1UI8W48HT3VM0XWN3X7/network%2Btab%2B6.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719352093757-4RD22QNP1KFMANCDXZYN/network+tabs+9.JPG Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719383899166-AAB81023XTYE1I5JYQ17/banking%2B1.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719383930604-C73LLOAGTVTV0RJE1VOC/banking%2B2.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719383959635-2P95MM0XM79PFM1AGYK7/banking%2B3.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719383983372-NQ6JPKE70ONO95MGY23A/banking%2B4.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719384005870-P5LGCKPPDKQZ7B65WKPY/banking%2B5.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719384034982-PGDLU29X9XF962IOGOYK/banking%2B6t.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719384065459-JPIUGY2FOXPFZ5FJ3OKT/banking%2B2.1.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719384114397-781DE6KANFFWU6XJ2X1E/banking%2B2.2.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719384135372-OLGLWOVQ21CT4BH4YVYS/banking%2B2.3.jpg Cigna ENAC https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1719384156739-S1E9YZWXQ5PNLRZ66N05/banking%2B2.4.jpg Cigna ENAC http://www.joshuawulbertux.com/uxhome-1 daily 0.75 2025-12-10 https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/58419f14-b317-4e76-a4da-6ea6fb76ca1f/macbook+thumb+mbr+copy.jpg Home - No PW - Cisco MBR (My Business Reports) https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1577965261838-6M9V9IPAO5RJT2S3AJCC/ux_illustration_4.jpg Home - No PW - Joshua Wulbert Senior UX Designer Senior UXD with 5 years of enterprise software and consumer experiences within the life science, healthcare, b2b communications and automotive domains. Joshua.Wulbert@gmail.com | 847 848 6400 Download Resume ⬇ https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/52c63eed-66ca-4eee-a49e-f75c4a8d7a46/macbook33+copy.jpg Home - No PW - B**** HCD https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/31f66716-0fb5-4a7e-a803-c3cab47f7516/maarc+thumbnail.jpg Home - No PW - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1577100121038-G3MS80FQZPKYFLB1FPCG/SSM-HEADER.jpg Home - No PW - Social Stability Model Social Stability Model https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1577093420703-NDX9HYPT2IVBT3IYODAW/RTM-HEADER.jpg Home - No PW - Smartcast G/MI4 Smartcast G/MI4 https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1577923582579-KFLD779KMOJUZ4WH1OS7/Depop-header+v2.jpg Home - No PW - Depop (Spec Redesign for Capstone) Depop (Spec Redesign for Capstone) https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1577097098275-389NXTL0L0DTSHX4C1P1/INFO-HEADER.jpg Home - No PW - Infographics Infographics https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/17967b9e-d966-45db-a03f-cf49aa368dcc/macbook+thumb+dmp+oss+copy.jpg Home - No PW - p***** dmp https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1593200948179-S8A6PJ1MBD5HIQ03NPP2/PETSTR-HEADER.jpg Home - No PW - Ghost Productions Ghost Productions https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/139f2182-92c7-4107-8c7f-a90bba94212f/macbook+thumb+copy.jpg Home - No PW - Pfizer Covid AE Site + Further Work https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/8c1817ce-7976-448c-8511-17b41f4244ea/cigna+thunbnail+copy.jpg Home - No PW - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/1577102273859-0ZSAFVR712Y27OD0FG6Q/PETSTR-HEADER.jpg Home - No PW - Pester Pester http://www.joshuawulbertux.com/maarc daily 0.75 2025-02-28 https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/9c34e82d-5ce9-48e7-a8b8-af8f2491745d/Screenshot+2025-02-24+at+12.23.20%E2%80%AFPM.jpg AbbVie MA'AARC - List of Roles Our timeline did not give us time to create detailed, graphic personas. We utilized adhoc stakeholder sessions to come up with 11 personas. We also asked the client to provide us with a list of the entirety of the system’s user’s roles and continued regular stakeholder interviews to ensure we understood their flows. https://images.squarespace-cdn.com/content/v1/56dbdeccd51cd4224e461fa9/2e346f98-75d3-4614-a40b-c7d590442351/Screenshot+2025-02-24+at+12.24.21%E2%80%AFPM.jpg AbbVie MA'AARC - Make it stand out Whatever it is, the way you tell your story online can make all the difference.